Sash Window Repair Bristol

“The performance of the windows since the work has been completed is excellent”

Tom Ormerod and Fiona, Foxcote Rd, Ashton

April 2024


“Thank you Roger for the detailed and clear specification of the work….and to Gary and the team for doing it so well”

Nick Robinson, Cotham Rd

March 2024


“We were really pleased. More expensive than expected, but then seeing what needed to be done, we realised the expertise and hard work required. An excellent service throughout”

Helen Warwick, Muller House 

Feb 2024


“Excellent in every category” (except for ‘tidiness upon completion’ which only received a ‘good’ on the customer service questionnaire. )

Helen Meyrick, Princes Rd

Jan 2024


“An outstanding service all the way through”

Natalie Read, Stoke Hill

Oct 2023


Excellent in every category on the customer service questionnaire, right from first reading of the web-site through survey, installation and follow-up.”

Lavinia Ferguson, Windsor Terrace

Oct 2023


“Excellent in all aspects from survey through to completion. Would recommend to family and friends.”

Alice Chambers, Cotham Rd

Oct 2023


“Ranked ‘excellent’ in every category on the customer service questionnaire and have recommended to friends and family” (see Mum’s comments above)

Corinna Ferguson, North St, Bedminster

Sept 2023


“An excellent solution to our window issues and great value for money”

Jack and Gail Straw, Redland Rd

May 2023


Overall it was a great experience and everything stated happened. Gary and his team were excellent.

Chris Foale, Wells Rd

May 2023


“Excellent service by Roger, and the team got the work done so efficiently with no mess left. Excellent value for money and have already recommended to a friend”

Ella Teasdale, Meridian Rd.

Feb 2023


“From start to finish their work was impeccable. The team weren’t just good workmen they were craftsmen. As a single Mum I dreaded having to get tradesmen in. My experience with OSWS has changed this. Their professionalism made it an (almost) enjoyable event. The original windows on the listed property have been given a new lease of life. Thank. You OSWS!!”

Julia Hodgson, Ashley Down Rd

Jan 2023

“Excellent in every way and special thanks to Gary for taking the extra time to free up our original shutters.”

Sarah Drury, Victoria Square

Jan 2023

“We felt like we were in good hands right from the start. Roger kept me up to date regularly while scheduling in the work and answer any queries I had. The team were extremely friendly, professional and an absolute treat to have in the house. It’s almost a shame we’ve now got absolutely crystal clear windows and have no reason for them to come back. Highly recommended”

Jack Blackmore,  Allen House, Arthur Milton St

Dec 2022


“I didn’t realise how much the sound from outside would be reduced…incredible. The difference it has made to my flat is unbelievable. I am so happy I had it done. Thanks to Roger and the team.”

Zac Gregory, Atlantic Rd, Weston-Super-Mare

Oct 2022

“We would recommend them to friends and family without hesitation. Thank you!”

Colin & Abi McFarlane, Alfred Place

Sept 2022

“Excellent service from start to finish. Friendly and kept me informed. Just needed plenty of biscuits on hand!” (oops that’d be Nigel)

Glenys Biss, Princes Rd, Clevedon

Nov 2022

“The work was carried out with amazing efficiency. Although the work was pretty extensive, all mess was managed well and cleared up completely. I am extremely happy with the results and the noise reduction is very noticeable immediately.”

Stella Dearsley, Gloucester Rd

Mar 2022

“The draught-proofing and restoration of our windows has significantly improved our heating efficiency during Winter. Noise reduction is also noticeable in the rooms which face the main road.

Removal and re-instatement was greatly assisted by the new quick-release system. All in all we are very satisfied with the refurbishment. Thanks for a job well done.”

David & Sal Goulding, Durdham Park

Feb 2020 – Dec 2021 (over 3 phases)

“Excellent service in all ways. I particularly liked the videos.”

Pippa Taylor, Eaton Crescent

Nov 2021

“Thank you. The house feels so much warmer.”

Vickie Batchelor, Fernbank Rd

Oct 2021

“The quality of service provided was excellent. All staff were very polite and considerate and any queries were addressed promptly. My flat was left very clean and tidy. I will be happy to recommend.”

Helen Boyd, College Rd

Oct 2021

“Many thanks for your excellent service”

Judith & Alan Craddock, Haverstock Rd

Aug 2021

“Very happy with the service received and the ease of using our lovely, draught-free windows since. Your installation team were a pleasure to have in the house.”

Liz & Nick Lieven, Charlotte St

Aug 2021

“Thanks Roger, Gary and the guys. Very professional and an excellent job.”

Edward Trevor-Jones, Fernbank Rd

July 2021

“Absolutely delighted with my windows…Thank you so much for all your hard work and craftsmanship. The whole experience was positive and stress-free. Professional staff and efficient work…Thank you.”

Anna Skevington, The Dower House

June 2021

“Absolutely delighted with OSW Solutions from start to finish. Very tidy workers – not a speck of dust at the end of each full day’s work. We had the original sashes draught-proofed and repaired and the flat is SO much quieter and warmer. – Brilliant work all round.”

Monique Warmels & Nico, Elmgrove Rd, Cotham

May 2021

“From the initial meeting with Roger everything went according to plan. He was with me for an hour explaining what would be happening and kept me informed as to start date etc. The guys (Gary and Nigel) were courteous and worked very hard the whole time they were here.

I would definitely recommend the whole team… Thank you”

Mark Burrough, Rockleaze

April 2021

“Dear Roger, Gary, Nigel and Tom. Thank you!! I felt the whole job went with ease and we enjoyed the experience. I would rate the service as being excellent value for money and having the windows painted as well was a great bonus so thank you to Gianluca and Luke too.”

Bill & Cath Brown, Worcester Terrace

May 2020

“Really pleased with the job – both price and workmanship. Have already recommended your business to others.”

Sarah Westbrook-Stewart, Clifton Park Rd

Feb 2020

“Excellent in every category on the customer service questionnaire. We were very pleased with the excellent workmanship and attention to detail of the work undertaken. Thank you to all and we have already recommended to friends.”

Stephanie Parsons, Clevedon

Nov 2019

“Excellent in every category on the customer service questionnaire. It is great to have fully operational windows. Your service was excellent and we thank you for your assistance in getting our listed building consent through.”

Graham Deane, Albemarle Row, Hotwells

August 2019

“A clear explanation of what renovation the windows required. A much more detailed and in-depth review of the windows during the inspection compared to other companies invited to quote. Then overall a great service.”

Dr A. Desai, Gloucester St, Clifton

March 2019

“We have comprehensively restored an entire set of sash windows. We needed a company to work with the same standards of finish to ours and we settled on OSWS. OSWS know all there is to know about sash windows. They taught me that however far gone a sash window appears to be, time, care and experience can bring it back to life.

They are the team for the job.”

Mr & Mrs Couper, Worcester Crescent, Clifton

First phase 2014… Final phase finished Feb 2019 (phew)

“Fantastic Service from all at Original Sash Window Solutions. We wouldn’t hesitate to recommend them.”

Lucy Stock, Pembroke Rd, Clifton

Jan 2018

“Excellent in every category on the questionnaire.

Great service! Roger and his team were skilled and did an amazing job. Their knowledge of traditional windows and their fittings is extensive and left me feeling that my windows were in very good hands. Great job, thanks! Would happily recommend to others.”

Ms E Armstrong, Queens Rd, Clifton

Nov 2017

“We were very pleased with your chaps, the quality of the work and the promptness of your service. We will have no hesitation in recommending you to others.”

Mr & Mrs Bowyer, The Mall, Clifton

Nov 2017

“Excellent in every category on the questionnaire. We are so pleased with our renovated windows. We hadn’t realized how awful they had become. The service we received was excellent from start to finish and we’ve already been asked for your number by a neighbour.”

Mr & Mrs Taylor, Birch Rd, Southville

Oct 2017

“Great job. Tidy and efficient. We are very pleased and Daisy says they were very interesting to watch (aged 6 weeks)”

Mr & Mrs Adams… and Daisy, York Gardens, Clifton

Oct 2017

“Thank you. Much warmer for Winter and no rattling in windy weather.”

Ms Z Dilke, Worcester Crescent, Clifton

Oct 2017

“Excellent in every category on the questionnaire. Thank you. The windows are beautiful.”

Mr & Mrs Lewis, Weston Avenue, St George

Oct 2017

“Excellent in every category. I am singing your praises to sash window owners.”

Mrs J Roth, Worcester Terrace, Clifton

Sep 2017

“The work has provided an excellent solution to our window problems.

Thank you for your hard work in the house and for keeping to the proposed timeframe despite the additional issues that arose.”

Jane & Nick, Roslyn Rd

June 2017

“Everyone involved in the process was professional, helpful and polite at all times. The work has provided an excellent solution to my window problems.”

Ms S Whyatt, Greenbank Rd, Southville

March 2017

“A very efficient service.”

Ms A Drizzi, Julian Rd

Feb 2017

“Great Service. I have already recommended you to one of my friends and will pass on your contact details.”

Mrs N Kerr, Julian Rd

Jan 2017

“Rated excellent for everything.”

Dr Stevens, Redland Grove

Dec 2016

“An efficient, quality job. I would highly recommend.”

Ms S Mackenzie, Portland Square

Nov 2016

“The service was excellent in all ways and a really friendly team.”

Ms F Kelly, Cotham Rd

Nov 2016

“An excellent service from Roger and the team. Very genuine and honest advice to meet our needs which provided very good value for money.”

Mr & Mrs Read, Stoke Hill

April 2016

“I have tried hard to find something wrong with the work, the professionalism, the attitude, the timekeeping, the personalities, the commitment, the explanations, the tidiness, even the invoice! I could go on but I can find nothing at all to complain about. The bill has been paid with much grateful thanks. It has been a pleasure to have you all working in our house.”

Mrs G Curtis, Bristol Rd, Pensford

Feb 2016

“Well I have given you excellent for everything (on our customer questionnaire). Sure there is always room for improvement etc. but nothing I can think of. (not like me!)”

Liz Williams, Long Ashton

Dec 2015

“Excellent service from quotation to completion. Thank you.”

Dr T Sivayokan, Pembroke Rd

Sept 2015

“Original Sash Window Solutions repaired some rot and draught-proofed our lounge bay windows. The price was fair, they completed the work on time and to a high standard and didn’t leave any mess. They explained the process well and were very courteous.  I was pleased that, in fixing a rottencill, they replaced the entire cill rather than just splicing in new wood, which would not have so much longevity.”

Mr J Cartwright, Brynland Ave

Sept 2014

“Excellent service, great work and a professional approach. I would have no hesitation in recommending you.”

Ms J O’ Shea, Claremont Rd

Aug 2014

“We had clear explanations at the point of survey. References were provided on request and those previous customers spoke highly of the firm and product. All the staff were pleasant, professional and gave high quality workmanship. We felt confident to have them in our home and to leave them to complete the work. Highly recommend.”

Mrs C Tobin, Woodland Rd

Jan 2014

“OSW Solutions were the only company of 5 contacted who responded in a timely manner. Eventually 3 companies quoted. OSW solutions were not the cheapest but offered credible explanations and a solution, without trying to sell me what I didn’t need.

The end result is excellent.”

Mrs Lomanto, Upper Belgrave Rd

Aug 2013

“I was very impressed with the quality of the service I received, from the initial contact to the hand over. They were always on time and provided additional information upon request.”

Ms Plaine, Devonshire Road

Nov 2011

“Excellent service, windows are much better, virtually draught free and operate well. The workmanship was fast and efficient. My rooms were left very clean with no mess left behind, thank you!”

Mr Cotton, Hallam Road, Clevedon

Dec 2011

01275 563761 (Gary)
01453 755918 (Roger)
0191 281 2170 (Giles)

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